Di-Roma warrants this product against defects in material or workmanship for the period of 1 year from the original purchase date. If such a defect occurs, we will, at our option, replace or repair upon presentation of the original sales receipt from an authorized Di-Roma dealer, which serves as proof of purchase to validate your warranty. This warranty only applies when the product is used under normal conditions for the purpose of which the product is designed and does not apply to normal wear or damage related to accident, misuse, improper care, or negligence. Like any other product, our warranty does not cover damage resulting from airline mishandling. If a common carrier damages your luggage, you can immediately file a claim with them. If you need to return your Di-Roma product, you will need to contact our customer service department at service@broncopolo.com in order to obtain a return authorization. All returns must be sent to us postage or freight prepaid
We strongly recommend that you inspect your luggage when collecting it. Any damage caused by the carrier must be reported directly to them before leaving the terminal.